Statute

Online store regulations

§ 1

Preliminary provisions

  1. The olajagus online store, available at the Internet address, is run by Aleksandra Jaguś, running a business under the name Aleksandra Jaguś, entered into the Central Registration and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP 6922505651, REGON 022278020.

§ 2

Definitions

  1. Consumer - a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to his business or professional activity.

2. Seller - a natural person running a business under the name Aleksandra Jaguś, entered into the Central Registration and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP 6922505651, REGON 022278020.

  1. Customer - any entity making purchases via the Store.

  2. Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, which is granted legal capacity under a separate act, conducting business activities on its own behalf, and using the Store.

  3. Store - online store run by the Seller at the Internet address http://olajagus.pl

  4. Distance contract - a contract concluded with the Customer as part of an organized system for concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.

  5. Regulations - these regulations of the Store.

  6. Order - the Customer's declaration of will submitted using the Order Form and aimed directly at concluding a Sales Agreement for the Product or Products with the Seller.

  7. Account - the customer's account in the Store, which collects data provided by the Customer and information about Orders placed by him in the Store.

  8. Order form - an interactive form available in the Store enabling placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.

  9. Cart - an element of the Store's software in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.

  10. Product - a movable item/service available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.

  11. Sales Agreement - a Product sales agreement concluded between the Customer and the Seller via the Online Store. The Sales Agreement also means - depending on the features of the Product - a contract for the provision of services and a contract for specific work.

§ 3

Contact the Store

  1. Seller's address: ul. Skwierzyńska 19, 53-521 Wrocław

  2. Seller's e-mail address: ola.jagus@gmail.com

  3. Seller's telephone number: 609254235

  4. Seller's bank account number 98 1050 1748 1000 0097 3336 6604

  5. The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.

  6. The Customer can communicate with the Seller by phone between 10.00 a.m. and 4.00 p.m

§ 4

Technical requirements

To use the Store, including viewing the Store's assortment and placing orders for Products, you need:

  1. end device with access to the Internet and a web browser

  2. active e-mail account,

  3. cookie support enabled,

  4. FlashPlayer installed.

§ 5

General information

  1. To the fullest extent permitted by law, the Seller is not liable for any disruptions, including interruptions in the operation of the Store caused by force majeure, unauthorized action of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.

  2. Browsing the Store's assortment does not require creating an Account. The Customer may place orders for Products included in the Store's assortment by providing the necessary personal and address data enabling the execution of the Order without creating an Account.

  3. The prices given in the Store are given in Polish zloty and are gross prices (including VAT).

§ 6

Rules for placing an Order

To place an Order you must:

  1. log in to the Store (optional);

  2. select the Product that is the subject of the Order and then click the "Add to cart" button (or equivalent);

  3. log in or use the option to place an Order without registration;

  4. if the option of placing an Order without registration has been chosen - complete the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice details if different from the details of the recipient of the Order,

  5. click the "Order and pay" button/click the "Order and pay" button and confirm the order by clicking the link sent in the e-mail,

  6. select one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.

§ 8

Delivery and payment methods offered

  1. The Customer may use the following methods of delivery or collection of the ordered Product:

  1. Parcel lockers

  2. courier delivery,

  3. Personal collection available at: ul. Skwierzyńska 19, Wrocław

  1. The customer can use the following payment methods:

  1. Cash on delivery

  2. Payment by transfer to the Seller's account

  3. The entity providing online payment services is Blue Media SA

Available payment methods:

Credit cards:
*Visa
* Visa Electron
*Mastercard
*MasterCard Electronic
"Maestro"


§ 9

Execution of the sales contract

  1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.

  2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's declarations about the receipt of the Order and its acceptance for execution as well as confirmation of the conclusion of the Sales Agreement. When the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.

  3. If the Customer chooses:

  1. payments by transfer, electronic payments, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement - otherwise the order will be canceled.

  2. payment in cash upon personal collection of the parcel, the Customer is obliged to make the payment upon receipt of the parcel.

  1. If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within the time specified in its description (subject to section 5 of this paragraph), after the payment has been credited to the bank account, in the manner chosen by the Customer when placing the Order.

  2. In the event of ordering Products with different delivery dates, the delivery date is the longest given date.

BIf you order Products with different delivery dates, the Customer may request delivery of the Products in parts or delivery of all Products after completing the entire order.

  1. The beginning of the delivery period of the Product to the Customer is counted as follows:

  1. If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.

6. If the Customer chooses personal collection of the Product, the Product will be ready for collection by the Customer within the time specified in the Product description. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail to the Customer's e-mail address provided when placing the Order.

7. In the case of ordering Products with different readiness for collection dates, the readiness for collection date is the longest given date.

9. Delivery of the Product takes place only within Poland.

§ 10

The right to withdraw from the contract and refund of payments

  1. The consumer may withdraw from the Sales Agreement without giving any reason within 14 days.

  2. The period specified in section 1 begins with the delivery of the Product to the Consumer or a person other than the carrier indicated by him.

  3. In the case of an Agreement that covers many Products that are delivered separately, in batches or in parts, the deadline specified in section 1 runs from the delivery of the last item, batch or part.

  4. In the case of an Agreement that involves the regular delivery of Products for a fixed period of time (subscription), the deadline specified in section 1 runs from taking possession of the first item.

  5. The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the deadline.

  6. The declaration may be sent by traditional mail, fax or electronically by sending the declaration to the Seller's e-mail address or by submitting the declaration on the Seller's website - the Seller's contact details are specified in § 3. The declaration may also be submitted on the form, the template of which is Annex No. 1 to these Regulations and the Annex to the Act of May 30, 2014 on Consumer Rights, but this is not obligatory.

7. The Seller refunds the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him.

§ 11

Complaint and warranty

  1. The Sales Agreement covers new Products.

  1. Complaints should be submitted in writing or electronically to the Seller's addresses provided in these Regulations.

§ 12

Out-of-court methods of dealing with complaints and pursuing claims

  1. Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, and Provincial Inspectorates of Inspections. Handlowa and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php ; http://www.uokik.gov.pl/sprawy_zdrowie.php and http://www.uokik.gov.pl/wazne_adresy.php .

  2. The consumer has the following exemplary options for using out-of-court methods of dealing with complaints and pursuing claims:

  1. The consumer is entitled to apply to a permanent consumer arbitration court referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller.

  2. The consumer is entitled to contact the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.

  3. The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers).

§ 13

Personal data in the Online Store

  1. The administrator of Customers' personal data collected via the Online Store is the Seller.

  2. Customers' personal data collected by the administrator via the Online Store are collected for the purpose of implementing the Sales Agreement, and if the Customer consents - also for marketing purposes.

  3. The recipients of personal data of Online Store Customers may be:

  4. In the case of a Customer who uses the postal or courier delivery method in the Online Store, the Administrator makes the Customer's collected personal data available to the selected carrier or intermediary carrying out the shipment at the request of the Administrator.

  5. In the case of a Customer who uses electronic or payment card payment in the Online Store, the Administrator provides the Customer's collected personal data to the selected entity handling the above payments in the Online Store.

6. The customer has the right to access and correct his data.

7. Providing personal data is voluntary, although failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this agreement.

8. The administrator of personal data provided by the Buyer when using the Store is the Seller. Detailed information regarding the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
9. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The basis for the processing of personal data in this case is:
sales contract or actions taken at the Buyer's request aimed at concluding it (Article 6(1)(b) of the GDPR), the Seller's legal obligation related to accounting (Article 6(1)(c) and the Seller's legitimate interest , consisting in the processing of data in order to establish, pursue or defend possible claims (Article 6(1)(f) of the GDPR).

§ 14

Final Provisions

1. Contracts concluded via the Online Store are concluded in Polish.

2. The Seller reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions, changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance.

3. In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services; Consumer Rights Act, Personal Data Protection Act.

4. The customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/ .